Shipping Policy

At Kakagugu, we believe that shipping should be simple, affordable, and hassle-free. We ship only through reputed courier agencies to ensure your products reach you in the fastest time possible and in perfect condition. In case of any issues, our friendly customer support team is always here to help. So sit back, relax, and let us take care of the shipping!

To Track

We are committed to delivering products that meet your expectations. If you require any assistance in understanding our shipping policy, please don’t hesitate to call our helpline at +91 8168 528 119.

National Shipping

• Free national shipping is available for orders above ₹500.
• For orders equal to or lower than ₹499, delivery charges apply.

In case of technical issues with payment

• If the amount has been deducted from your account but the order status continues to show as pending payment or payment failed, write to info@kakagugu.in or chat via Whatsapp Click Here For Chat Now

Cancellation/Modification

• Orders once dispatched or shipped CANNOT be cancelled/modified.

Shipping and delivery timelines

• We ship through reputed courier partners to ensure fast delivery in good condition.
• Delivery timelines have been impacted due to COVID-19.
• Under normal circumstances, products are delivered within 3-8 business days of order confirmation.
• For Non-Metro locations, delivery takes 3 to 12 days, and for remote locations, delivery may exceed 12 days.
• These timelines do not apply to custom orders, special orders, or pre-order bookings. Timelines for each will be mentioned in the product description.
• All items are shipped within 1-3 working days of receiving the order.

Note: “Kakagugu offers a replacement-only policy. Damaged products can be replaced. We strive to ensure your satisfaction with quality products.”